Frequently Asked Questions
Below you’ll find a list of frequently asked questions, typically asked just before a merchant purchases one of our themes. If you don’t see your question here, contact us or email tracy@inspiredtheme.com.
Yes, you're able to change the theme colors to match your brand's style. Regarding fonts, usually Shopify’s font library is sufficient, but if you want to add custom fonts to the theme, you can contact us and we will do it for you without any additional charges.
Yes, all of our themes are designed to be responsive and automatically adaptable for every device and screen size.
Yes, the theme purchase is a one-time payment that includes lifetime updates at no additional cost. Your license will be valid for the life of your store, and there are no recurring fees. However, Shopify's subscription plans and most added apps have recurring fees.
- Theme file ready to upload to your Shopify store
- Editable Canva templates (availability varies by theme)
- Shopify SEO guide
- Step-by-step theme installation guide
- Live chat support for Shopify-related questions
- Free store-setup assistance (on request)
Yes, we can take care of the store setup process for you, which includes uploading the theme to your Shopify store, customizing the look and feel of your site, setting up pages, navigation menus, and more. There is no additional charge for this service.
Your happiness and success are our highest priorities. Therefore, feel free to reach out to us via live chat or email for any questions and basic store setup requests at any time – we are always eager to assist. Once you contact us and detail your request, you can expect a response within a day.
However, please be aware that for inquiries or issues related to third-party or Shopify-developed apps, it's best to contact their respective support teams for the most effective assistance with your questions and issues.
Our themes are updated periodically to keep up to date with the latest Shopify functions and all updates are free!
Our theme is delivered in the form of a .zip file and must be uploaded to Shopify before use. Follow these steps to upload the theme:
1. Go to your Shopify admin, then click Online Store -> Themes
2. In Theme library, click Add theme -> Upload zip file
3. Select the .zip file on your computer and click Upload file
With a Personal license, you can use the theme on one Shopify store. If you need it on multiple stores, please purchase the Commercial license.
Our themes are compatible with all Shopify-developed apps and most third-party apps available on the Shopify App Store. However, there may be some apps that do not fully integrate with our themes. For integrations or bug fixes, please reach out directly to the app developers, as they are responsible for installing their apps and ensuring compatibility.
You don't need to have design or development skills to use Shopify themes as you can easily customize them using the drag-and-drop store creator. If you need further assistance, you can reach out to our support team.
Yes. We can transfer your site content (text and images) to your new Shopify store. For product data (products, customers, orders), please use the store migration app (free and developed by Shopify).